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How do I create a new account?

Please click the & Register  link at the top of the www.offinex.com web site. After filling in the required fields on the next page, simply click the & Create Account &  button at the bottom – it’s that easy!

What do I do if I forget my login or password?

If you forget your login info, please click the 'Forgot your login name/password?' link on our login page. On that page, please enter your primary telephone number and your login name or your primary email address and we'll email your login information. How do I make changes to my account such as my phone number, email

address or updating or adding a ship to address?

Once logged into your account, go to the first box and click on the blue button that says Edit Contact Information. You can change existing addresses or add a new one after logging in by hovering over 'My Account' and clicking 'Address Book'. The next page lists your existing addresses and allows you to create a new address.

How do you log out? How do I find the Logout button?

Locate and select the “Logout” link(in blue) in the upper right corner of the home page. If you don't see a "logout" link you probably have autologin enabled. To disengage the autologin feature, click ‘My Account’; then in the first box click on 'Login Name Password and Security Question’. On the next page enter your old and new password as requested, remove the checkmark for Autologin and click 'Update' (to keep your old password simply re-enter it as the new password). Now when you click on the logout button top right of page, you will be logged out and will have to enter your login/password to re-enter the site.

What are the benefits to signing up for email?

Sign up for our e-mails and we will keep a copy in your Message Center so you can have access to your special offers, deals and sales in one convenient place. Does Offinex.com ship product outside the continental India? Offinex.com ships to all 29 states and any territory bearing a Indian zip code. (international orders are defined as shipments addressed to countries other than Indian states or territories.)

How do I set up a shopping list?

1. Log in to your account.
2. Select "Shopping Lists" in the "My Account" section.
3. Select the "Get Started" button on the next page.
4. Enter a unique name for your list and optional comment and select the "Create
New List" button.

You may create as many Shopping Lists as you like by repeating the steps above.

Can I place an order with a purchase order?

To provide payment with a purchase order you would need a contract business account set up with Offinex that allows for account billing. For more information regarding setting up a business account with Offinex, please visit: business.offinex.com

What method of payment is accepted for online orders?

  • These are the payment options for online ordering:
  • Credit Card (Visa, Master card, American Express, Discover)
  •  PayPal
  • Debit card
  •  Subscription Plan

How are Special Orders and Manufacturer Direct delivered?

Certain Offinex items will be shipped directly from carefully selected vendors and manufacturers. These special order and Manufacturer Direct items are shipped via standard delivery and are delivered to a ground floor location in the manufacturer's shipping carton.

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